If longevity is any indication of success in business, then Doug Copeland of Copeland Transmission could be one of the most successful businessmen there is! At least in Escondido.
Copeland Transmission, which opened in Escondido in 1954 and is one of the two or three oldest businesses in town, recently moved to a new location, 835-D, North Andreasen. He was forced by rising rents to move in order to be able to keep his prices fair to his customers.
Copeland’s dad, Bill Copeland started the business and Doug took over after he got back from serving his country in Vietnam 45 years ago in the United States Air Force. Copeland and his family have lived in Valley Center for many years.
“We’re happy to move into our new facility and we’re lookingforward to taking care of our customers and giving them the same service as we always have,” he told the Times Advocate.
He has about the same amount of floor space that he had at the old location on Mission Avenue, and so he is still able to do general repair as well as transmissions and radiators on big trucks, motor homes and normal sized vehicles. Copeland Transmissions has the largest transmission parts inventory in North County.
His two service mechanics have almost as much longevity as Copeland himself. Robert Mirales is the transmission rebuilder. He has been with Copeland for 15 years. Sal Salas is diagnostic and Installation tech. He has worked for Copeland for 28 years.
“Taking care of our customers is our number one job,” says Copeland. “We havealways lived off of our reputation. Our dad always used to say, ‘If you take care of our customers, they will take care of you. Our good work and honesty is what keeps our customers coming back year after year.”
Copeland, who recently turned 70, isn’t planning on retiring any time soon. “I’m still enjoying my customers. Many people are hating life at my age but I’m still going strong.” He is on his fourth generation of some customers.
I like coming to work every morning just as much as I like coming home to Valley Center.”
Copeland Transmission is open Monday–Friday 8 a.m.–5 p.m. As Copeland says, “On Sundays I go to church and on Saturday I get to ride my horses!”
Call 760-745-3282. Very likely Doug Copeland will answer the phone himself.