Escondido, CA
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City launches sweepstakes for paperless utility customers

The City of Escondido September 15 launched a sweepstakes for water, sewer and trash customers who sign up for paperless billing or enroll in AutoPay.  Three prizes – an iPad mini and two $50 Amazon gift cards – will be awarded. 

The sweepstakes – running until December 15, 2020 – is sponsored by Invoice Cloud, a provider of trusted, secure e-payments serving local governments and utilities nationwide.  Escondido has used the Invoice Cloud platform since 2018 for online payments as well as pay-by-phone and pay-by-text options. 

“The City of Escondido is always looking for ways to make interacting with us more efficient and environmentally friendly,” said Christina Holmes, Escondido’s director of finance.  “Signing up for AutoPay and paperless billing can help you streamline your monthly bills and save time, and it is contactless and one less thing to remember each month.  If you sign up now you will be entered to win one of the prizes generously given by the city’s billing partner, Invoice Cloud.” 

Utility customers who sign up for both paperless billing and AutoPay will earn two entries in the sweepstakes.  Customers already enrolled will be automatically entered into the sweepstakes.  For the sweepstakes’ official rules and more information, visit the Utilities webpage at www.escondido.org. 

Paperless billing and online payments have many benefits. These include access to bills anytime, payment reminders by email, securely storing credit/debit or e-check payment information, and reducing paper waste.  With AutoPay, customers can save time and avoid late payments.

“Online payments allow people to simply and safely take care of their bills by using their smartphone, tablet, laptop or other computer,” said Bob Lapides, president of Invoice Cloud.  “With social distancing still limiting our day-to-day errands and transactions, more and more consumers are turning to online payments to easily take care of their bills.” 

Offering contactless payment options is one of many ways that Escondido has been assisting customers during the coronavirus pandemic.  The city suspended billing-related service shutoffs, given the importance of personal hygiene in preventing the spread of COVID-19, and also suspended late fees and past-due fees until further notice.

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